At PurplePoetry, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
When you browse our website, place an order, or subscribe to our services, we may collect the following information:
Your name, phone number, email address, billing and shipping address, and payment details. This data is collected to ensure proper order processing, shipping, and customer communication.
2. Use of Your Information
We use your personal information to process transactions, fulfill orders, improve customer service, and notify you about updates and offers. Your data helps us serve you better by customizing our services based on your preferences and previous interactions.
3. Sharing of Information
We do not sell or rent your personal data to third parties. Your information may be shared with trusted service providers like payment gateways (e.g., Razorpay), courier services, and analytics tools strictly for order processing and service optimization.
4. Payment Security
All payments on our website are securely processed using industry-standard encryption via trusted payment partners. We do not store your card or UPI credentials on our servers.
5. Data Protection
We have implemented appropriate technical and organizational security measures to protect your information from unauthorized access, misuse, or disclosure. Your personal data is stored in secure networks with limited access.
6. Cookies and Tracking Technologies
We use cookies to enhance your experience, track usage patterns, and improve the website’s performance. Cookies help remember your preferences and tailor content to your interests. You can disable cookies in your browser settings if you prefer.
7. Your Rights
You have the right to access, update, or request the deletion of your personal information. If you wish to unsubscribe from our emails or marketing messages, you may do so by clicking the unsubscribe link provided in our communications.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before sharing your information.
9. Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices. All updates will be posted on this page with the revised effective date.
10. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us:
Suganthi S
85, Arumugam Nagar,
Mahalingapuram,
Pollachi – 643002, India
📞 +91 8610617705
📧 purplepoetry24@gmail.com